Cookie Policy

Food Whisperer UK Limited

Last Updated: 29-09-2026

1.About this Cookie Policy

This Cookie Policy explains how Food Whisperer UK Limited (“Food Whisperer”, “we”, “us” or “our”) uses cookies and similar technologies when you visit or use our website, www.foodwhisperer.co.uk (the “Website”).

This policy explains what cookies are, how we use them, the purposes for which they are used, and how you can manage your cookie preferences.

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, store and protect personal information.

2.What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow a website to recognise your device and remember certain information about your visit. They can help websites function correctly, remember preferences, improve user experience and understand how visitors use the website.

We may also use similar technologies, including tracking pixels, web beacons, tags, local storage and other technologies that store or access information on your device. For the purposes of this Cookie Policy, we refer to these technologies collectively as “cookies and similar technologies”.

3.How We Use Cookies

We may use cookies and similar technologies for the following purposes:

to enable the Website to function properly;
to maintain the security and integrity of the Website;
to remember preferences and settings;
to improve the functionality and user experience of the Website;
to understand how visitors use and interact with our Website;
to monitor Website performance and identify technical issues;
to analyse Website traffic and usage trends; and
where you have provided the required consent, to support marketing activities and measure the effectiveness of our communications and campaigns.

The cookies and similar technologies used on our Website may change from time to time as we introduce, modify or remove website functionality or third-party services.

4.Categories of Cookies We Use

We may use the following categories of cookies and similar technologies.

4.1 Strictly Necessary Cookies

These cookies are essential for the Website to operate properly and securely.

They may be used for purposes such as:

enabling core Website functionality;
maintaining security;
preventing fraudulent or malicious activity;
maintaining sessions where required; and
remembering your cookie consent preferences.

These cookies cannot normally be disabled through our cookie preference mechanism where they are strictly necessary for the Website or a service you have requested.

Where a cookie or similar technology is strictly necessary to provide a service requested by you, consent may not be required under applicable law. We will nevertheless provide appropriate information about these technologies.

4.2 Functional / Preference Cookies

Functional or preference cookies allow the Website to remember information and choices you make and provide enhanced functionality.

For example, these cookies may be used to remember:

language or regional preferences;
Website settings;
previously selected preferences; and
other choices that improve your experience of the Website.

Where these cookies are not strictly necessary, they will only be used where you have provided the required consent.

4.3 Analytics / Performance Cookies

Analytics and performance cookies help us understand how visitors interact with our Website.

They may collect information such as:

pages visited;
links or buttons interacted with;
time spent on pages;
browser and device information;
Website traffic patterns;
technical errors; and
information about how visitors arrived at our Website.

We use this information to understand Website performance and improve the content, functionality and user experience of our Website.

Where consent is required, analytics and performance cookies will only be activated after you have provided the required consent.

4.4 Marketing Cookies

Marketing cookies and similar technologies may be used to understand interactions with our marketing activities and to measure the effectiveness of campaigns.

Where applicable, they may be used to:

measure marketing campaign performance;
understand interactions with marketing communications;
support relevant advertising or promotional activities; and
help us understand how users interact with our Website following marketing communications.

Marketing cookies are non-essential cookies and will only be used where you have provided the required consent.

5.Third-Party Cookies and Technologies

Some cookies and similar technologies may be placed on your device by third-party service providers whose services are used on our Website.

These third parties may provide services such as:

website analytics;
Website functionality;
security;
embedded content;
performance monitoring; and
marketing or campaign measurement.

Where third-party cookies or similar technologies require consent, we will obtain your consent before activating them.

Third-party providers may process information collected through their technologies in accordance with their own privacy policies and terms.

Where applicable, details about the third parties and the purposes for which their technologies are used will be provided through our Cookie Settings mechanism.

6.Information About Cookies and Similar Technologies

The cookies and similar technologies used on our Website may vary depending on the Website functionality, services and third-party technologies implemented from time to time.

Our Cookie Settings mechanism provides information about the categories of cookies and similar technologies used on the Website and allows you to manage your preferences.

This may include information about:

the purpose of the technology;
the category of technology;
the relevant provider or third party; and
the applicable retention or duration period.

We periodically review the cookies and similar technologies used on our Website to ensure that our Cookie Policy and cookie preference mechanism remain accurate and up to date.

7.Your Cookie Choices

When you first visit our Website, where required, you will be presented with a cookie consent notice.

You will be able to:

Accept all cookies;
Reject non-essential cookies; or
Manage your cookie preferences.

Strictly necessary cookies may continue to operate where they are required for the Website or a service requested by you.

We will not activate non-essential cookies or similar technologies that require consent before you have provided the required consent.

Your decision to reject non-essential cookies will not prevent you from accessing or using the Website, although certain functionality may be affected.

Under applicable UK requirements, consent must involve a clear affirmative action. Simply continuing to browse or use the Website does not, by itself, constitute consent to non-essential cookies.

8.Changing or Withdrawing Your Cookie Preferences

You can change your cookie preferences or withdraw your consent at any time.

You can do this by accessing the “Cookie Settings” or “Privacy & Cookie Settings” option available on our Website.

When you withdraw or change your consent, your updated preferences will apply to future use of non-essential cookies and similar technologies.

You can also manage cookies through your browser settings. Most browsers allow you to:

view cookies stored on your device;
delete cookies;
block cookies;
allow cookies;
block third-party cookies; and
delete cookies when you close your browser.

Please note that disabling or deleting certain cookies may affect the functionality or availability of some parts of the Website.

The ICO requires consent mechanisms to allow users to withdraw consent and to make withdrawal as easy as giving consent.

9.Session and Persistent Cookies

Cookies may be either session cookies or persistent cookies.

Session Cookies

Session cookies are temporary and generally remain on your device only for the duration of your browsing session. They are normally deleted when you close your browser.

Persistent Cookies

Persistent cookies remain on your device for a defined period or until they are deleted by you.

The duration of individual cookies or similar technologies may vary depending on their purpose and provider.

We aim to ensure that information obtained through cookies and similar technologies is retained only for as long as reasonably necessary for the relevant purpose.

10.Cookies and Personal Information

Cookies and similar technologies may collect information that, depending on the circumstances, may constitute personal data.

Where information collected through cookies or similar technologies constitutes personal data, we process that information in accordance with applicable data protection laws, including:

the UK General Data Protection Regulation (UK GDPR);
the Data Protection Act 2018; and
the Privacy and Electronic Communications Regulations 2003 (PECR).

Where required by law, we will obtain consent before using cookies or similar technologies that are not exempt from the consent requirement.

For further information about how we process personal data, please refer to our Privacy Policy.

11.Third-Party Websites

Our Website may contain links to websites, applications or services operated by third parties.

When you visit a third-party website or use a third-party service, that organisation may use cookies or similar technologies in accordance with its own privacy and cookie policies.

Food Whisperer does not control the cookie practices of third-party websites that are outside our control.

We recommend reviewing the privacy and cookie information provided by those third parties.

12.Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

changes to the cookies and similar technologies used on our Website;
changes to Website functionality;
changes to third-party service providers;
changes to applicable legal or regulatory requirements; or
changes to our privacy practices.

When we make changes to this Cookie Policy, we will update the “Last Updated” date at the top of this page.

We will periodically review our use of cookies and similar technologies to ensure that this policy remains accurate and reflects the technologies actually used on our Website.

The ICO recommends regular reviews of storage and access technologies and maintaining appropriate documentation of their use.

13.Contact Us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact us:

Food Whisperer UK Limited

2 London Wall Place,

London EC2Y 5AU,

United Kingdom.

Email: support@foodwhisperer.co.uk